This e-learning program helps you learn operations of STEP including workflow involved in creating and amending a procurement plan, and conducting procurement activities for goods, works, non-consulting services and consulting services, through case situations. The program can also be used as trouble shooting tool as it allows you to access a particular step in the process and learn the steps involved. This program demonstrates the roles of a Borrower Project staff for STEP functions.

This e-learning program helps you learn operations of STEP including workflow involved in creating and amending a procurement plan, and conducting procurement activities for goods, works, non-consulting services and consulting services, through case situations. The program can also be used as trouble shooting tool as it allows you to access a particular step in the process and learn the steps involved. This program demonstrates the roles of World Bank Task Leaders, Operations Staff and Procurement Specialists for STEP functions.

The Complaint Management System is integrated in Systematic Tracking of Exchanges in Procurement (STEP),the online platform for procurement planning and tracking projects.
The e-Learning program on Complaints Management System helps practitioners understand various steps and processes to be followed from recording a complaint received to its resolution and providing debrief

The Complaint Management System is integrated in Systematic Tracking of Exchanges in Procurement (STEP),the online platform for procurement planning and tracking projects.
The e-Learning program on Complaints Management System helps practitioners understand various steps and processes to be followed from recording a complaint received to its resolution and providing debrief

Sample STEP Scorm

This e-learning program helps you learn operations of STEP including workflow involved in creating and amending a procurement plan, and conducting procurement activities for goods, works, non-consulting services and consulting services, through case situations. The program can also be used as trouble shooting tool as it allows you to access a particular step in the process and learn the steps involved. This program demonstrates the roles of a Borrower Project staff for STEP functions.

This e-learning program helps you learn operations of STEP including workflow involved in creating and amending a procurement plan, and conducting procurement activities for goods, works, non-consulting services and consulting services, through case situations. The program can also be used as trouble shooting tool as it allows you to access a particular step in the process and learn the steps involved. This program demonstrates the roles of World Bank Task Leaders, Operations Staff and Procurement Specialists for STEP functions.